CEO & President

Mr. Ulbrich is Chief Executive Officer of JLL. Mr. Ulbrich has overall responsibility for guiding JLL’s strategic direction and growth and for chairing the firm’s Global Executive Board, the most senior internal management committee. He became CEO in October 2016 and has been a member of the firm’s Board of Directors since May 2016 when he was elected President of JLL. From January 2009 to May 2016, Mr. Ulbrich was the Chief Executive Officer for JLL’s Europe, Middle East and Africa (EMEA) region. From April 2005 through December 2008, he was the Managing Director of JLL’s German business and member of the EMEA regional board.

Prior to that, Mr. Ulbrich was the Chief Executive Officer of the HIH group of companies headquartered in Hamburg, Germany and part of M.M. Warburg Bank. For the ten years prior to that, he held various positions within German and international banks.

Mr. Ulbrich is a member of the board of directors of Vonovia SE, Germany’s largest residential real estate company. He has a Diplom Kaufmann degree in Business Administration from the University of Hamburg.

Speaking at the Following:

Feb 6

Wednesday, February 6, 2019

Transforming Customer Experience in the Age of Disruption

02:15 PM – 3:10PM
Nine Kings Suite, Royal Lancaster London

How is the customer experience being revolutionised by digitalisation, in the work space, the retail space and across communities and cities? Is this being driven by a conscious change in consumer behaviour or is technology taking the lead? How can real estate owners adapt and what business models will thrive in this new consumer climate?